Returns & Exchanges

We want you to love your House of Sunny pieces; however, if you are not perfectly satisfied, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all items are returned in their original condition with all tags attached and in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original House of Sunny packaging, ensuring all original labels and hygiene seals remain intact.

3

Ship the Parcel

Generate your shipping label through the portal and drop off your package at the nearest authorized collection point or courier office.

4

Receive Your Refund

Once our warehouse team inspects and approves your return, your refund will be processed to your original payment method within 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing